2020 Annual Conference Speakers
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2020 Annual Conference Speakers

Unleash Your Inner Tyrant

Jeff Havens photo

Jeff Havens

Professional Speaker

Jeff Havens is not your typical business growth expert. His uncanny ability to provide actionable answers to today’s business challenges in an undeniably entertaining and impactful way has put him in front of over 1,000 eager audiences across North America and Asia. Delivering well-researched and relevant business insight is something a lot of keynote speakers do, but combining that with the entertainment value of a comedy show is not. Engaging, charismatic, and full of energy, Jeff Havens is the only business growth expert who provides serious solutions in a seriously funny way. But even more than that, Jeff makes things easy. All of us are constantly being asked to do more with less, so the last thing you need is someone to tell you how difficult your challenges are. Jeff has a unique ability to simplify seemingly complex problems in a way that will provide your audience with a fresh perspective, one that runs counter to the conventional wisdom of the business world. He’ll show you that we’re not actually creating a completely new type of person every 15 years, that being innovative is not something only a few special people know how to do, and that both exceptional leadership and exceptional customer experiences are built on surprisingly slender foundations. You will leave Jeff’s keynotes refreshed, relaxed, happy, and more confident than ever that you are prepared for the road ahead.


The first of its kind, Unleash Your Inner Tyrant! helps managers and executives become better leaders by showing them everything they should avoid – including how to create a culture of fear and mistrust, how to oppress and demoralize employees, and how to stand firm in the face of all change – before wrapping up with a serious conversation about the kind of leaders we should all strive to become.

The Healthcare FM Attrition Problem: Improving Recruitment and Succession Planning

Steven Call  photo

Steven Call, PhD

Assistant Professor, Washington State University

Dr. Steven A. Call is an Assistant Professor in the School of Design and Construction. His research focuses on facilities workforce planning and education, having published several articles on workforce attrition and succession planning in the healthcare built environment. He is a member of the editorial committee for the Journal of Facility Management Education & Research and previously served in local leadership positions with the International Facilities Management Association and CoreNet Global. Dr. Call brings more than a decade of professional experience leading national and multi-national real estate, construction, and facilities programs across healthcare, defense, technology, and manufacturing industries.


The healthcare FM workforce is aging, with most healthcare facility professionals retiring within the next decade. This session explores what healthcare organization can do to address this workforce shortage, providing evidence-based strategies to assist leaders in developing tools and policies around staff recruitment, retention, and succession planning. Specific suggestions will be offered to assist healthcare leaders in strengthening the trade-to-manager succession model while highlighting other sustainable recruitment sources. Contemporary healthcare FM recruitment and retention challenges will be discussed, including the shrinking labor pool for tradespersons and related resource constraints in both large and small healthcare organization. Opportunities to improve recruitment and retention will also be discussed, include a growing field of FM academic programs and a renewed focus on staff training programs; key competencies for entry-level healthcare facility managers will be reviewed to facilitate development of such training programs to improve and accelerate staff succession.

The Do’s and Don’ts of Business Social Media and Personal Branding

Dacia Coffey  photo

Dacia Coffey

CEO, The Marketing Blender

A leading authority on business-to-business communication and influence, Dacia is the CEO of The Marketing Blender, a B2B sales and marketing alignment agency. She is a member of the Forbes Agency Council and a Forbes contributor. She was also named an American Advertising Federation Shooting Star in 2017. In addition to her client work, she writes and speaks on how people can use their work and words to unleash their potential and change the world.


You know you have so much to offer. Your experience, expertise, knowledge, and training have given you insights that can help an organization thrive. So why is it so hard to communicate your strengths? How do you distill a lifetime of career insights into a few short exchanges that convince perfect strangers you will bring massive value?

Dacia Coffey, CEO of The Marketing Blender, will be leading a high energy session to help you effectively communicate your value.

Learning Objectives

  • Have actionable ideas on what to say to communicate your value
  • Know what mistakes to avoid in modern communication
  • Learn exactly how to update your LinkedIn profile to effectively engage with the right people and share information

Bridging Generational Gaps: Working as One

Amelie Karam  photo

Amelie Karam

Millennial Speaker & Consultant

After studying at the University of Arkansas in Fayetteville, Richmond University in London, and finishing her degree in Performance and Film Studies from Loyola University in New Orleans, Amelie Karam recognized that people in her Gen Y age group, known as “Millennials,” view the world differently than do previous generations. The great divide between Baby Boomers, Generation X, and Generation Y piqued Amelie’s interest. Amelie is passionate about bridging generational gaps. She speaks and consults both nationally and internationally about how organizations can better work together to attract and retain the Millennial generation to ultimately bridge generational gaps.Through her Millennial perspective and rich research, along with her background in theatre, film, health, and wellness, Amelie brings an entertaining and informative voice to this important and highly sought-after topic of bridging generational gaps.


There is a “changing of the guard” in the workplace. Boomers are retiring at an accelerated rate and Generation X and Millennials filling the voids. This talk helps attendees clearly understand and think about how different generations respond in the workplace and how to use those generational differences to create more favorable work environments. The audience leaves this presentation with a broader understanding of all generations and how critical it is that different generations be respected for their unique contributions, as well as their differences.

TAHFM Welcome

John Wilson, AIA, CHFM, SASHE

TAHFM President | Director, Planning, Design and Construction, Parkland Health & Hospital System

John initially joined Parkland Hospital as a Senior Program Manager, responsible for owner coordination of design and construction activities associated with the 2.1 million square foot hospital replacement project. He was later promoted to a director position, responsible for oversight of Parkland’s ongoing capital construction program.

John is a registered architect with over 30 years of experience in healthcare architecture focused on managing client services and project teams. Prior to Parkland, John worked for FKP Architects and for Baylor Hospital, providing project leadership for healthcare systems such as Children’s Medical Center, Texas Health Resources, Baylor Health Care System and the University of Texas Southwestern Medical Center.

John serves as President for TAHFM. He received his architectural degree from the University of Texas at Arlington, CHFM certification from the American Hospital Association and SASHE designation from the American Society for Healthcare Engineering. John also serves as a Director on the City of Dallas Southwest Medical TIF Board.

WWWB – What’s With Wet-Bulb? A Practical Psychrometric Workshop for Building Engineers

Alan Fritsche, LEED AP BD&C

Principal, Garner Fritsche Engineering, Inc.

Alan Fritsche has 41 years of experience in HVAC system design and installation. His tenure includes 10 years of hands on experience as a mechanical contractor and 31 years as a design professional. Alan is a Principal Owner of Garner Fritsche Engineering. His company has been in business for 14 years exclusively serving the healthcare industry.


Key concepts will be presented to learn what Wet-Bulb Temperature is, how it is measured and the role it plays in determining Psychrometric conditions in Hospital Buildings.

FREE (student grade) SLING PSYCHROMETER for all attendees!!

Learning Objectives

  • Measuring Dry-Bulb and Wet-Bulb Temperature
  • Plotting current room conditions on a Psychrometric Chart
  • Understanding Relative Humidity
  • Understanding Dew Point and Saturation Temperature

Saying "No" to get to Operational Efficiency

Walter Castillo, MBA

Principal Project Manager, MD Anderson Cancer Center

Currently, Walter Castillo is a Principal Project Manager at MD Anderson Cancer Center, where he manages projects within the Facilities, Planning, Design and Construction department (FPDC). These projects range from major redevelopment of clinical spaces, research laboratories to critical equipment upgrades.

He is responsible for the department’s annual budget plan, strategic execution plan and the financial/performance analysis of the project portfolio.

Prior to joining MD Anderson, Walter Castillo spent nearly 10 years within the electric utility industry first with CenterPoint Energy through various engineering and leadership roles and later joining NRG Energy as a business associate.

Walter received an MBA from Rice’s Jones Graduate School of Business in 2014. He has a BS in Electrical Engineering from Louisiana State University and is a licensed professional engineer in the State of Texas.


An approved project's scope is what drives the various resources into motion in order to deliver a final product to a client. These resources range from A/E firms, construction contractors, vendors to owner's representatives. But as a project moves forward per the approved scope, is the true problem being addressed? Too many times, the project sponsor may have a short and/or bias view on the needs of the project and as a result, the project may have to be revisited in the future to correct/optimize the previous efforts. This exercise causes unnecessary resources (financial & time) to be wasted and causes the organization to remain exposed to risk.

The purpose of this presentation is to go over a series of case studies where the original scope was challenged as resources were on-boarded and discuss tactics on how to overcome barriers within the project team and win over leadership in order to achieve the optimal solution that will add value to the organization. The case studies will include subjects such as: Data-center UPS Replacement, Dining Servery Area - Aesthetic Renewal, Research Laboratories Equipment Alarm Monitoring, Installation Generator/Parallel Gear/Substation, and Escalator Safety Assessment.

Learning Objectives

  • Strategic health care leadership
  • Management development
  • Operational excellence

Overcoming Challenges to Central Plant Automation and Optimization

Mike Donovan

President, HTS Texas

Mike Donovan, a four-time Ernst & Young Entrepreneur of the Year finalist, is the president and owner of HTS Texas. In this role, he has incorporated market-changing, innovative concepts and personalized customer service, enabling the company to grow from start-up to gross $190 million in 2019, receive Houston Chronicle’s Best Workplaces Award in 2010 and 2011, Houston Business Journal’s Fast 100 award in 2010, 2011, 2014 and 2015, and the INC 5000 award in 2014, 2015, 2016, and 2017.

Mike served on the local Houston chapter ASHRAE Board of Governors for 10 years and is now the Regional Vice Chairman for Research Promotion from 2015-2018. He was awarded the William J. Collins, Jr. Research Promotion Award in 2013 for raising significant ASHRAE research funds, and received the Jack Thompson Award in 2014 for best Region VIII chapter president. Along with numerous sales achievement awards from York International and Daikin Applied, Mike has earned the Daikin Applied Pinnacle Award twice, an honor that commends leaders who help their companies grow and increase market presence and community involvement while promoting employee and supplier relations.

As a LEED Accredited Professional, Mike holds ASHRAE High-Performance Building Design Professional (HBDP) and Building Energy Assessment Professional (BEAP) certifications. He is a member of the Young Presidents Organization (Gulf States Chapter), and an alumnus of the Houston chapter of Entrepreneurs Organization (EO) Network and Houston Business Journal’s 40 under 40. He received a Bachelor of Science degree in chemical engineering from Texas A&M University and was honored six times as a member of the prestigious Aggie 100, which recognizes top Aggie-owned businesses and leaders throughout the world.

Mike is an active member of the St. Cecilia Catholic Church and School Community and provides financial contributions towards the school’s annual fundraising campaigns and events as well as the church capital campaign. He also contributes on an annual basis to the Memorial Hermann Heroes in Health, +Works, and ASHRAE research, and donates to muscular dystrophy, cancer research, and other pervasive developmental disorder charities. He is very supportive of the Houston Based Parish School, whose mission is to identify, educate and empower children who have language and learning differences.


UT MD Anderson Cancer Center operates eight distinct and submetered building areas in its South Campus, most of which house mission critical laboratory space. These facilities are served by four chilled water plants totaling 12,800 tons in capacity. After previously unsuccessful attempts at automating as an integrated system, the plants were operated manually at the individual plant level for many years. This session reviews the collaborative efforts of Operations, Energy Management, Engineering, Building Automation, and vendor partners to translate critical operation knowledge to an automated controls system. The effort evolved from monitoring operation for efficiency recommendations to improving equipment, replacing sequences, optimizing operation, and ultimately providing completely automated integrated plant controls.

Learning Objectives

  • Central Plant Design and Pumping control and operational strategies on multi-facility systems
  • Key Operation tips and best practices that can be applied for Chief engineers
  • REAL financial results with REAL costs and REAL savings and REAL Payback

Key and Asset Management for Healthcare

Ken Cann, CRL, CSC-L3, CH

Security Consultant and National Locksmith Trade Expert, DH Pace Company

Ken represents DH Pace Company and after receiving my Certification as a Certified Registered Locksmith and Level 3 Security Consultant in 1985, I soon realized that ONE is too small a number to achieve greatness. As business challenges escalate, the need for teamwork elevates. Winning teams have players that make things happen, and I consider my ability in creating an infectious appreciation of providing solutions to the End User through teaching, training and encouragement to be the greatest asset that I possess. My focus in developing Locksmith Related Solutions and Service Opportunities through High Level Communication, Motivation, Market and Product Knowledge, Masterkey and Key Systems Knowledge and Presentation Skills for the Healthcare Industry at a High Level of Professionalism. My ultimate goal is to continue to enhance the DH Pace reputation by accepting ownership for accomplishing new and different requests by exploring opportunities to add value to our Customer and their immediate need for security solutions.


To bring a greater understanding of performing an effective risk assessment of an existing Key and Asset Management System for an entire Healthcare Facility, Campus, offsite Medical Buildings and Offices. This will be an ongoing conversation and educational experience for many as we share together the knowledge and support of existing key systems and security products, making sure that they meet and/or exceed all Life Safety and/or ADA Code requirements for every opening.

Learning Objectives

  • Risk Identification/Complete Exhaustive Survey of every Secured Opening.
  • Risk Analysis/Identify Areas of Priority and Code Requirements.
  • Risk Evaluation/Educate on Security Products available and how they will be managed.

Elevator Modernization in Healthcare Facilities

Tracy Wagoner, IR2, LME, FIT2

Senior Electrical Systems Manager | Associate, Henderson Building Solutions

Tracy Wagoner has spent decades in the field taming electrical systems and making solutions for even the biggest challenges feel simple and straight-forward for his clients. As a master electrician and code guru, Tracy’s broad experience makes him an impactful teacher, mentor, partner, and an asset to every team he’s a part of. From his involvement in electrical and life safety projects – including initial assessments, project planning, and identifying what does or does not need to be serviced or added – to his focus on providing seamless integration of systems and equipment, to his level-headed leadership as the elevator and conveyance expert for Henderson Building Solutions, Tracy is a man of many talents.

Barbara Hoppas, PE, LEED AP

Construction Manager, Henderson Building Solutions

As an avid runner, Barbara Hoppas knows what it takes to successfully take her projects across the finish line. As a construction manager with 25 years in the AEC industry, her background as an electrical engineer and project manager for a variety of facility types gives her a unique perspective on the projects she manages. Focusing on engineer-led design-build projects, Barbara strikes the perfect balance between constructability and code compliance, which is vital in the renovation and modernization of buildings.


Very few people in the audience will have been spared the stress of dealing with elevator maintenance and modernization issues. So, coming into this session, attendees will know their pain points. The goal of this presentation will be to equip them with the knowledge they’ll need to work with their elevator service contractors to ensure problems are being solved at their root causes and knowing when a modernization is truly the best option to consider.

The session will start by quickly touching on the different components of an elevator including the lobbies, cab, machine room, pit, and hoistway assemblies as well as the different types of elevators. From there the presentation will transition into a discussion of warning signs that can indicate larger issues in attendees’ facilities, such as scarred doors, excessive downtime, multiple entrapments, etc. The group will then discuss into the common code compliance issues that these problems pertain to and how to address the root cause to ensure the elevators are safe and compliant. Some topics of discussion will include leveling, hoistway and machine room condition/fire resistance ratings, and door operation safety.

Once the issues are identified, the next step is determining what kind of corrective action needs to be taken. Most of the time, that will be some sort of elevator modernization, rather than a replacement or upgrade. Elevator modernizations consist of updating the supporting machinery and controls to provide safe and efficient transportation throughout the facility. Often confused with an elevator replacement, which entails installing a new car and has a much greater cost implication, there are also varying kinds (or levels) of modernization:

  • Micro modernization – focuses primarily on the door operator/safety
  • Mini modernization – looks at door operation/safety as well as the controller and hall station and car operating panel
  • Full modernization – entails all of the above in addition to full machinery replacement or refurbishment as well as code corrections in hoistway pits and machine rooms
  • Upgrade - the most involved (and most expensive) modernization and is typically implemented when the facility is changing the capacity or speed. This can be a result of adding floors or stops and becomes much more intensive because of the need to address structural and architectural concerns.

The presentation will touch upon how best to ensure that service after any modernization will maintain the investment the facility has already made in the modernization process. Throughout the presentation, the DFM presenting with the group, will be speaking about his experience from an owners perspective with different projects as well as issues he’s run into with incumbent or servicing contractors.

Learning Objectives

  • Identify the major components of elevator systems within existing buildings.
  • Explain the key differences between various types of elevators.
  • Identify the installation and maintenance code requirements of elevators.
  • Select the appropriate type of elevator modernization based on the facility's needs.

3-Step Prep for Mitigating Risk in the Wake of a Disaster

Mark Kenneday

Director of Market Strategy and Development, Healthcare Gordian

Mark Kenneday served the healthcare industry for over 35 years in various roles including the Director of Facilities Management at Texas Children’s Hospital, Sr. Director of Building Care and Operations at MD Anderson Cancer Center and Vice Chancellor, Campus Operations with the University of Arkansas for Medical Sciences. He was elected ASHE president in 2011, serving as incoming president, president and past president from 2012-2014 for the society. In 2016 he was honored with ASHE’s highest award, the Crystal Eagle, for lifetime achievement.


When disaster strikes, every second counts. It is imperative for facility and infrastructure owners and managers to employ responsive and reliable construction procurement strategies that enable work to begin immediately following an emergency situation. The traditional, time-consuming competitive bidding requirements can be bypassed for urgent products. But there’s a negative side to accelerating engagement with contractors and other service providers: An expedited response often comes with premium pricing. You meet needs faster, sure. You also sacrifice cost control. But unexpected projects and urgent repairs don’t have to have an emergency response price tag. The Job Order Contracting construction procurement process relies on firm, preset prices that are agreed upon at the beginning of the contract to guarantee transparency. This solution is ideal for emergency work and responses to natural disasters, because it enables qualified, readily-available contractors to get started when a team needs to spring into action. In short, Job Order Contracting lets you get emergency response speed without an emergency response price tag. Job Order Contracting is a powerful ally in navigating the construction procurement journey during crisis scenarios.

Generating support and funding for repairs and relief efforts is only one step on the way to total recovery after an emergency. Using facilities assessments to identify, manage and mitigate vulnerabilities is another step. Adding a nimble and responsive solution to the construction procurement toolbox is an effective and efficient way shore up vulnerabilities and mitigate risk.

Learning Objectives

  • Learn five benefits of incorporating Job Order Contracting into an emergency preparedness plan.
  • Gain insights to minimizing the financial impact of emergency work.
  • Learn how to use facilities assessments to identify, manage and mitigate risks associated with emergency work.

FleXX: A Study of Flexibility in Outpatient Settings

Deborah Wingler, PhD, EDAC

Vice President and Health Research Lead, HKS, Inc.

Dr. Deborah Wingler’s research focuses on improving the patient and staff experience through research studies that utilize real-time data collection techniques to elicit insight into patient and staff physiological, psychological and neural responses to high stress healthcare environments. As Vice President and Health Research Lead for HKS Deborah collaborates with research and design teams to develop and implement research initiatives that drive innovation and achieve meaningful and measurable impact across the healthcare practice globally. Through her research, Deborah has had the opportunity to work with some of the most forward-thinking healthcare organizations, manufacturers, and design firms in the industry to support their respective research agendas. Both in practice and academia, her research has focused on the integration of research into the design process at varying scales, from the development of emerging models of care through multi-year capital projects, to the development of tools to support evidence –based design decisions, and the design of products and platforms to support the delivery of care.

Brian Briscoe, AIA, ACHA, EDAC, LEED AP BD+C

Vice President and Architect, HKS, Inc.

As a board-certified healthcare architect and project manager, Brian brings creative ideas combined with the drive to deliver great, timely buildings to the people they serve. Brian is an active team member from initial planning to design through construction documentation and construction administration.


  • Master of Architecture, Texas A&M University
  • Graduate Certificate in Health Systems and Design, Texas A&M University
  • Bachelor of Environmental Design, Texas A&M University
  • Registered Architect: Texas
  • American College of Healthcare Architects member (ACHA)
  • Evidence Based Design Accreditation and Certification (EDAC)
  • LEED AP BD+C certified


How do we define and approach flexibility to respond to a dynamic, ever-changing present?

The future of health care, specifically ambulatory care facilities, has been widely discussed in the industry. Clinics today require the ability to be change-ready to keep pace with clinical demands and a changing marketplace.

Flexibility is a severely over-used word, with wide and varied definitions, often used inter-changeably with other terms such as adaptability and agility. These ambiguous definitions can affect stakeholders’ decision making, with blanket requests for ‘flexibility’. However, some levels of flexibility require strategic investment and planning, a clear ROI, and operational considerations. There is a need for an actionable framework for flexibility that can be used to inform design and structure decision making, not only for health care but all design.

Roofing & Maintenance 101

Tim Hooper

Business Development Associate, Chamberlin Roofing & Waterproofing

Tim Hooper graduated from the University of Oklahoma in Norman, Oklahoma, with a Bachelor of Arts degree in Business and Marketing. Tim joined Chamberlin in 2018 with 14 years of previous experience in the architecture, engineering and construction industry, previously working for general contractors and engineering firms in California. Of those 14 years, Tim gained Business Development Managerial skills working for S.C. Anderson and Krazan and Associates.

Since Tim has joined Chamberlin he has flourished in the construction industry by gaining relationships through many organizations. He is Co-Chair of the BOMA Dallas Industrial Committee, member of the Charity Committee and a member of BOMA Fort Worth, IREM and IFMA. Tim was previously a Kern County Economics Development Committee Board Member and continues to expand his knowledge and expertise in the AEC industry.

Monica Pfeiffer

Senior Director of Marketing and Business Development, Chamberlin Roofing & Waterproofing

Monica Pfeiffer graduated from Sam Houston State University in Huntsville, Texas, with a Bachelor of Fine Arts degree in Communications. She has 14 years of experience working with commercial building owners developing maintenance strategies to keep water out of their buildings. Some of the key clients Monica has worked with to implement preventative maintenance programs are Memorial Hermann Hospital, KIPP Schools, CBRE, Hines and NAI. She educates customers on how to proactively maintain their building assets by creating cost-saving strategies to extend the life of their building components.

Monica is known in the construction industry by her affiliations with many organizations. In 2008, Monica received the Building Owners & Managers Association (BOMA) Houston Chapter Allied Professional Member of the Year award. Monica is an active member of BOMA and IREM and has served on their committees throughout the years. She has also received two IREM Friend of the Year awards.

Monica helps develop Chamberlin’s team members by leading Chamberlin University courses. Chamberlin University was conceived and developed in 2006 and implemented as part of our strategy to prepare Chamberlin for the future by earnestly training and educating Chamberlin’s workforce. Chamberlin has graduated hundreds of craft workers and superintendents from the course and invested thousands of hours in Chamberlin University specific training and education.


The course covers the components of different roofing systems for commercial buildings and related maintenance care. We will discuss immediate maintenance needs as well as what can wear out a roof over time. We will also discuss the benefits of proactive maintenance strategies and how to implement a roof maintenance program.

Learning Objectives

  • Roof Systems Today: Asphalt-based, singly-ply systems and sheet metal
  • Potential Roofing Problems:
    • What causes immediate problems?
    • What wears out roofs overtime?
    • Types of everyday problems
  • Key Reasons to be Pro-Active: Large capital investment, reduce costs and increase roof life expectancy

Unraveling the Regulatory Knot: Building an Effective Hazardous Waste Management Program

Darrell Oman

Technical Director - Senior Environmental Consultant, Braun Intertec Corporation

Darrell has nearly 35 years of environmental engineering and compliance experience and for the past 11 years has directed and managed environmental compliance and risk management consulting projects for nearly 40 healthcare systems covering 23 states including on-site consulting at over 200 hospitals and at over 100 specialty centers, cancer treatment centers, surgery centers and clinics. Representative experience and consulting engagements included:

  • Contracted as the Environmental Compliance Officer for over 7 years for a mid-size healthcare system based in Minneapolis/S. Paul.
  • Provided a variety of environmental compliance and consulting services for nearly 9 years for a healthcare system based in Illinois with 17 hospitals in Illinois and Wisconsin and for over 6 years for three other Illinois healthcare systems.
  • Consulted on Federal, State and County hazardous waste inspection Notice-of-Violations engagements for over 40 hospitals and other healthcare pharmaceutical-related businesses in nearly 20 states.
  • Conducted over 50 EPA compliance audits, RCRA hazardous wastes program compliance audits and/or medical laboratory waste stream assessments at hospitals, hospital medical laboratories and other healthcare and pharmaceutical-related businesses.
  • Developed and facilitated nearly 70 EPA and RCRA hazardous and pharmaceutical waste program compliance workshops for leadership teams from healthcare systems, hospitals and pharmaceutical-related business.
  • Managed quarterly and annual RCRA or RMW reporting over 10 years for up to nearly 100 facilities per year in 15 different states.

Member of American Society for Healthcare Engineering (ASHE) and Association for the Health Care Environment (AHE) and has presented at ASHE's 2015, 2018 and 2019 National Technical Conferences and at several ASHE state and regional conferences.


Over 40 years later healthcare facility, environmental, risk management, pharmacy, laboratory and safety leaders are still unraveling the confusing nuances of the 1976 USEPA’s Resource Conservation and Recovery Act (RCRA). Identifying which federal, state or local agencies hold you accountable and what regulations apply is equally complex and varied. But because responsibility for hazardous waste program management ultimately lies with the healthcare business generating the wastes it often takes a team to successfully manage compliance and minimize risks. Set yourself and your healthcare facility or system up for success by knowing the agencies that regulate RCRA regulations as well as their expectations so that you identify problems or issues, develop an approach for addressing them, and make recommendations for sustaining safe, compliant practices to help avoid potential fines and negative publicity.

The USEPA under the RCRA, as well as most states including Texas, regulates hazardous wastes including hazardous waste pharmaceuticals. If complying with these complex rules isn’t enough to deal with, many hospitals also are surveyed by and receive various accreditations and certifications from The Joint Commission, DNV and other organizations. A baseline standard with these accreditation groups is that the hospital is complying with all federal, state and local regulations including RCRA. Assessing the status of your entire waste management program to be in line with continuously evolving regulations is an important component of this session.

Sustaining a compliant and effective waste management program across a system of multiple healthcare facilities requires information management tools and support processes customized to the requirements. For example, environmental compliance reporting and recordkeeping requirements just for RCRA range from generator notification forms, waste stream determinations, hazardous waste annual, biennial or even quarterly reporting in some states, storage area inspection forms to manifest archiving. Additionally healthcare facilities – especially hospitals – are subject to federal and state community right-to-know laws and reporting requirements relating to the storage on-site of hazardous substances in quantities above threshold limits.

After a review of current and pending RCRA and TCEQ regulations (including recent rules specific to hazardous waste pharmaceuticals), the speaker will present lessons learned and best management practices gained from working with many large regional and academic healthcare systems on their healthcare system environmental risk management compliance approach on waste management. Attendees will also hear about the challenges faced and overcome in implementing compliant campus-wide or system-wide hazardous and pharmaceutical waste programs, lessons learned from RCRA compliance inspection response actions and examples of program, process and compliance tools to help sustain compliance and minimize risks.

Session Description

Healthcare facilities generate thousands of unique wastes and waste streams and leaders constantly struggle with their waste management program’s cost and compliance requirements. Often compliance issues are only uncovered during a government agency compliance inspection or a waste or chemical management incident. As no single department typically is responsible for the campus or system waste program compliance leaders should consider a campus-wide hazardous waste management approach that connects departments and makes safe and compliant program management a reality.

Learning Objectives

  • Differentiate USEPA, DOT, and OSHA regulatory compliance requirements for healthcare facility waste streams and waste stream management programs.
  • Recognize the five primary steps for implementing a healthcare system or healthcare facility campus-wide hazardous waste management program.
  • Compare your healthcare system’s or facility’s environmental compliance readiness with case studies from across Texas and other locations.

Energy Management and Optimization at Dell Medical School at the University of Texas at Austin

Alex Gonzales, PE, CxA, LEED AP

Director, Sebesta NV5

Alex has more than 30 years of experience in the AEC industry performing project/program planning, development, design/construction management and commissioning management in the public and private sector. He has provided professional services on a variety of large, small, and complex projects. His project experience includes educational, healthcare, aviation, and industrial facilities and has been involved in all aspects and types of project delivery.

Jessica Duenez, EIT

Mechanical Engineer, Sebesta NV5

Jessica is a mechanical engineer with more than nine years of professional experience. She has served as the Lead Commissioning Agent on both large and small projects with a strong focus on working collaboratively with design and construction teams, and well as building operators, to deliver building systems that work and are easily maintained. She has provided post-occupancy commissioning on numerous projects for clients such as the University of Texas, the University of Iowa, and the City of Austin, Texas.


An examination of the needs of a healthcare client, and ways to improve the warranty phase and handoff to Operations and Maintenance Staff, as well as ways to provide post-construction energy management support. The University of Texas at Austin has transformed the requirements of their Commissioning Providers (CxA) to more robustly support their building operations and optimization while continuing to deliver quality design/construction projects. Dell Medical School at UT Austin benefited from these enhanced requirements through more involvement from the CxA during the warranty phase and beyond. Changes included more involvement in the phased turnover process, a stronger focus on the warranty period, and bringing additional expertise to the table to assist in energy optimization and on-going commissioning processes.

Learning Objectives

  • Understand the needs of healthcare clients and the challenges of the handoff between the Project Delivery Team and the O&M Staff from the perspective of a healthcare client.
  • Learn about value-added methods for increasing Commissioning Authority (CxA) involvement in the project delivery process. Understand the possible CxA scope items in a warranty phase / post occupancy energy measurement and management process.
  • Learn about “energy tracking and management” results from successful post-occupancy project at Dell Medical School at the University of Texas at Austin.

NFPA 99, 2018 Medical Gas Code Changes and Hospital Engineer's Review of 2012 Edition

Steve Bradshaw

Medical Gas Instructor, Evergreen Medical Services, Inc.

Steve Bradshaw is the president of Evergreen Medical Services, Inc., a 60 employee medical gas and environmental services company working for over 1000 medical facilities and contractors in the US. Steve has worked as a Medical Gas & Environmental Systems Consultant for 28 years and specializes in environmental monitoring and piped medical gas systems consulting, education, inspections, testing, repairs, and design. He has worked for hospitals while based in New York, NY, Pittsburgh, PA, and North Carolina. Steve holds a BS in Mechanical Engineering from North Carolina State University, and his credentials include: ASSE/NITC Certified Medical Gas Systems 6010 Installer, 6020 Inspector, 6030 Verifier, 6035 Oxygen Bulk Verifier, 6040 Medical Gas Maintenance, 6050 Instructor, MGPHO CMGV®, and is a current VP of MGPHO.

Jason Cates

ASSE Medical Gas Verifier, Evergreen Medical Services, Inc.

Bio Coming Soon.


New MedGas Codes - It's important to learn and prepare for new codes that are coming down the pike prior to their adoption in TX. New construction designs commonly incorporate the "current code," and new codes may be allowed because they are judged as equivalent or superior to the older officially adopted codes. The changes to the 2018 medical gas codes are significant and include: Corrugated Medical Gas Tubing, Bacteria Filtration for Medical Vacuum Pumps, Rough-in Piping Inspections prior to the closing of walls, and whole hospital Oxygen Generator Source equipment.

Review of 2012 MedGas Code Adopted by CMS - Since CMS adopted the NFPA 99, 2012 edition last year there is a new list of MedGas red flags to prepare for your accreditation inspections. 2012 requirements include Annual Medical Air Carbon Monoxide Monitor Calibrations, 18 Month Boom Hose Inspections, Medical Gas Maintenance Training, and a list of items that can no longer be "grandfathered."

Learning Objectives

  • New 2018 Medical Gas Codes affecting projects and renovations
  • Review of 2012 MedGas Codes adopted by CMS and TJC
  • MedGas Maintenance Requirements

Healthcare Facility Technician - An Awesome Career Path!

Mike Canales

HFL Program Director, Owensboro Community & Technical College (OCTC)

Mike Canales is a 32 year Healthcare Engineering Professional, who has worked as a Healthcare Facilities Director for 21 years. Currently serving as the program director for the Healthcare Facilities Leadership degree program at Owensboro Community and Technical College. Mike has been a long time ASHE member, earned his CHFM certification in 2003, and is a founding member and past president of the Virginia Society of Healthcare Engineers(VSHE). Mike has expertise in Clinical Engineering, Maintenance & Plant Operations, Security, Emergency Management, Project Management, Environmental Services, Telecommunications, Public Water Works, Leadership Development and Education. Mike is passionate about the professional development and advancement of healthcare facilities leaders from the entry level to the seasoned veteran. Mike holds a Masters in Personal Organizational Leadership from Western Kentucky University and a Bachelors of Science in Electronic Engineering Technology from DeVry University.


With fewer and fewer young people entering skilled trades industries, the need to recruit earlier with very specific development pathways is more critical than ever. This presentation provides very specific support and methods to engage the current and future generations into the facilities maintenance industry. The keys to this presentation is gaining an insight on how to find, retain, develop, and engage new and current talent while at the same time addressing historical industry issues. A look at apprenticeship, academic credentials, and professional development certifications will be covered with a focus on the Certified Healthcare Facilities Technician (CHFT) Certification. As a CHFT Technical Committee member for the CHFT, Mike will discuss how the acronym AWESOME was applied to the building of the exam.

Learning Objectives

  • Understand challenges and opportunities for recruiting talent.
  • Examine a multi-step career pathway that is in place.
  • Gain understanding of relevance and importance of Certified Healthcare Facilities Certification (CHFT).

Generator/ Emergency Power Education and Training

Anthony Wilson

Healthcare Generator Sales, HOLT CAT

Bio Coming Soon.

Zachary Nelson

Product Support Sales Rep, HOLT CAT

14 yrs. with Holt Cat:

  • 9 yrs. as Preventative Maintenance Lead Field Technician (Power Systems)
  • 2 yrs. Engine Rebuild Technician
  • 2 yrs. Northern Territory Maintenance Solutions Supervisor
  • 1 yr. Product Support Rep ( Territory covered N of Dallas and W of Ft Worth)
  • Cat C175 engine certification
  • Cat 3500 master Mechanic
  • Extensive knowledge in Generator Maintenance and Repair

Caleb Cole

Product Support Sale Rep, HOLT CAT

Bio Coming Soon.


Service requirements and documentation needed to stay compliant.

Learning Objectives

  • Basic education and over view of Deseil power generation.
  • Basic education of Automatic Transfer Switches (ATS).
  • Education on service requirements of Preventive Maintenance (PM’s) for Generators and ATS’s.

A Proactive Approach to Life Safety Wins the Day!

Tim Proodian

Regional Healthcare Director, Specified Technologies

Tim has been in the healthcare industry for over 20 years working with large healthcare organizations in the Houston Medical Center, assisting with keeping their facilities operating efficiently and assisting with finding cost-saving measures to help the organization hit their financial targets. Currently, Tim is leading the Healthcare Initiative for STI Firestop in the southern states of the US.

His primary responsibility is to assist Healthcare Facilities work on keeping their smoke & fire barriers compliant. He helps by providing onsite training and certifications for engineers and contractors. Tim also works with the Architects and General Contractors in Healthcare providing AIA certification training and with a focus on Firestop Design in Healthcare.


Managing barriers in today’s healthcare facility can be a real challenge. There is a multitude of processes related to barriers and in any given week, a variety of trades and hospital personnel interact with those barriers. In many cases the approach to handling compliance issues is reactive. This approach is costly and really doesn’t provide a true compilation of work being performed. Getting contractors back to make repairs after the fact is difficult, often leaving the facility to repair these infractions themselves. Improper penetrations in barriers continue to be one of the top 10 citations by inspection professionals. While code requires anyone penetrating a barrier to seal them to a specific standard, this is often incomplete, disregarded or misunderstood by those doing the installations. So how do healthcare facilities get a handle on this perpetual nightmare?

Taking a proactive approach to managing, documenting and inspecting barriers within a facility is best managed by utilizing a proactive approach. Implementing a standard from the conception of design. In order to implement a protocol for managing vendors, you need a process that includes task such as a permitting program. The process should document all barriers and penetrations, and ensure quality control throughout closeout inspection. The protocol should have an accurate, up to date accounting of who, what, when, where and how installations, maintenance and inspections in each barrier are performed. Locations of these applications are documented, providing the facility with a roadmap moving forward. With tightened budgets, increased regulatory requirements, and reduced staffing, maintaining these barriers by implementing a barrier management protocol saves time, money and resources. Firestopping is the last line of defense for patients and employee’s within the hospital, especially for those who are non-ambulatory. There are many divisions involved in the process such as engineering, construction & design and Information & technology.

Learning Objectives

  • Identify the issues associated with managing barriers
  • Explain the concept of a barrier protocol
  • The Power of A Standard Operating Practice
  • Provide the tools needed for success
  • Show how a proactive protocol saves time (Money)

The TDSHS Transition to FGI from TAS Chapter 25 for Texas Healthcare Construction

John C. Garner, PE, HFDP

Principal, Garner Fritsche Engineering, Inc.

John C. Garner, PE, HFDP, a Design Professional and Registered Engineer of over 43 years, specializing in MEP designs for the healthcare industry since 1982. He is a Life Member of ASHRAE and has held the certification of "Healthcare Facility Design Professional" since 2008. He is also past president of the Houston Chapter of ASPE. he is a registered engineer in Texas, Oklahoma, Indiana, Nevada, Colorado, Arizona, District of Columbia, Pennsylvania and Virginia. he is a Principal of Garner Fritsche Engineering, Inc., located in Houston, Texas.

Alan Fritsche, LEED AP

Principal , Garner Fritsche Engineering, Inc.

Alan Fritsche has 41 years of experience in HVAC system design and installation. His tenure includes 10 years of hands on experience as a mechanical contractor and 31 years as a design professional. Alan is a Principal Owner of Garner Fritsche Engineering. His company has been in business for 14 years exclusively serving the healthcare industry.br>


TAHFM is excited to have the insight and observations of two leading industry MEP design professionals who have spent many years navigating the State of Texas Licensing Rules governing Hospitals, ASC’s, ESRD’s and FEMC’s for both renovation and new construction.    These regulations are often challenging and difficult to navigate - especially when constructing or renovating Outpatient, Urgent Care, Ambulatory, or other remote clinical facilities.   As Texas updates these regulations and migrates towards adopting FGI’s 2018 national Guidelines for Design and Construction of Healthcare Facilities, our presenters will highlight current thinking on the timeline to adopt these guidelines and the proposed changes and amendments required to ‘Texanize’ them.  Finally, this presentation will outline key changes and differences between the existing and proposed standards – especially as they relate to the Outpatient, Urgent Care and Ambulatory facilities.

Activation: Understanding the Importance of Staff Preparedness

Sara Foster

Clinical Transition Planner, Faithful+Gould, member of the SNC Lavalin Group

Sara has eight years of nursing experience, with four years in the Navy Nurse Corps, involving direct patient care as well as supervisory roles including Charge Nurse. Sara’s direct clinical background includes Obstetrics and Ambulatory Surgery, working primarily with Navy and Marine Corps MEDEVACs from Iraq and Afghanistan. Over the past four years, Sara has become intricately involved with clinical transitions for several activation and transition projects. 


University of Texas Medical Branch opened its Clear Lake Campus on March 30th, 2019 after UTMB bought the Webster, TX Hospital that was operated under another owner. Although, UTMB has multiple campuses around the Southeast side of Houston, this type of Hospital opening was unique to the health system. The previous Hospital closed its doors in May of 2018 and sat vacant for many months before UTMB decided to take the building over and reopen its doors. By UTMB and Faithful+Gould working together to get the staff prepared, the staff was able to get trained on equipment, transitioned into their new spaces, and acclimated to the new building in just six short months. In this presentation, we will outline the Activation process taken by UTMB and F+G to get this hospital opened and ready for first patient day.

Learning Objectives

  • Identify the requirements to minimize the unknowns.
  • Describe the best practices to getting staff fully prepared for First Patient Day.
  • Interpret and develop department workflows as required by The Joint Commission.

Ensuring TJC and Life Safety Code Compliance for Air Handler Refurbishment via NFPA 90A

Mike Bodón

President & CEO, AQUIS

Since 2008, Mike Bodón has served as President and CEO of AQUIS, the nationwide leaders in air handling unit (AHU) refurbishment and optimization. An alumnus of the College of Engineering at Rutgers University with a BS in Mechanical Engineering, Mike began his career with GE Plastics and later served as Director of Engineering for CHEP, a leading international supply chain management company. In early 2004, Mike and a colleague from GE Plastics were approached and asked to develop a fire code-compliant solution for the refurbishment of mechanical air handling units. Successful pioneering soon led to the formation of AQUIS, which has grown exponentially over the past 12 years largely through Mike’s leadership and vision, and whose customers include many of the nation’s top hospitals, universities, government organizations, and Fortune 500 companies. Mike is a native of New Jersey and has lived in Orlando with his wife and three children since 2000.


In this presentation, Mike Bodon, President & CEO of AQUIS, will discuss and educate attendees about the importance of NFPA 90A and why it’s the law, as well as outline common practices specific to air handling unit repair and maintenance that are not compliant with TJC or NFPA 101: Life Safety Code (of which NFPA 90A is a part). This is one learning outcome. Two other learning outcomes include:

*NFPA data specific to hospitals, as well as our own first-hand knowledge and pictures evidencing fires originating from commercial HVAC equipment;

*Provide attendees with educational resources specific to NFPA 90A and solutions, such as AQUIS, that fully comply with this standard - and why.

Learning Objectives

  • Facility Management teams in healthcare settings are tasked with a multitude of responsibilities to ensure the safety, health, and well-being of patients, staff, and other building occupants, while adhering to the standards set by The Joint Commission (TJC).
  • In 2012, TJC adopted the 2012 editions of the National Fire Protection Association’s NFPA 101: Life Safety Code, and NFPA 99: Health Care Facilities Code. In November of 2016, The Joint Commission took a deeper dive into these codes and made revisions that took effect January 1, 2018. One of these key revisions is specific to minimizing and containing fire and smoke, and makes numerous references to NFPA 90A, being the “Standard for the Installation of Air Conditioning and Ventilating Systems”, which outlines the stringent compliance requirements for any product or supplementary material exposed to the air stream within an HVAC System.
  • More specifically, it is important to understand the intended purpose of NFPA 90A and why it exists, which is to restrict the spread of smoke through air duct systems within a building or into a building from the outside, as well as restrict the spread of fire through air duct systems from the area of fire origin. When the fire of origin is an air handling unit, for example, the risk to building occupants from rapid smoke spread is significantly compounded when non-compliant coatings and materials have been used to repair or maintain the air handlers – a common but dangerous practice. Common because these materials have a Class A fire rating, leading to the assumption that these materials are compliant. Dangerous because they are not.

Active Threat Response

Officer Radd Rotello

Frisco Police Department

Officer Radd Rotello has served the City of Frisco since 2011. He is a Frisco Police Officer and a Staff Sergeant in the United States Army Reserve. As an officer he serves additionally as a Mental Health Officer, Public Information Officer, Crime Prevention Officer, and is a Crisis Negotiator. During his service, he took an interest in public education and hearing the demand for education on active shooter events, he went to work developing this Active Threat Response course. He is a certified instructor for the state and specifically for civilian active shooter response. He works toward building a safer community through education and commitment to his family, his city, and his country.

Sergeant Evan Mattei

Frisco Police Department

Sergeant Evan Mattei has over 11 years of law enforcement service with 7 years of service with the City of Frisco. He has served as a patrol officer, detective, field training officer, corporal, and patrol supervisor. He currently serves as the supervisor of the Community Services Division and the Public Information Office for Frisco Police Department. He is also the team leader for the department’s Honor Guard. Sgt. Mattei is a master peace officer and a state-certified police instructor for verbal de-escalation, diversity awareness, and active threat. He holds a Bachelor’s Degree from Texas A&M University in communication, and a Master’s Degree from the University of Oklahoma in Criminal Justice Administration and Leadership.


In this training, we will discuss Active Threat and Active Shooter events along with a detailed look at signs of a potential attacker and steps you can take to enhance your safety and survivability.

Addressing Existing Hospital Critical Care Commissioning Challenges

Phillip Roth

QCxP, Sebesta NV5

Phillip has focused on management for the technical commissioning and retro-commissioning of building MEP systems, resource allocation, and quality control, bringing together more than 35 years of industry experience. His background includes healthcare, municipal, research laboratory, commercial, and higher education projects. He has also supported MEP design development and monitoring-based commissioning. He is adept in analytical analyses of existing mechanical system and systems in the design stages and their components.

Jerry Bauers, PE, NEBB BCA

Vice President - Commissioning Services, Sebesta NV5

Mr. Bauers has provided Design, Commissioning and Retro Commissioning services to Healthcare Facilities, Pharmaceutical Manufacturing Facilities, Research and Teaching laboratories, Data Centers and special use spaces. He has specialized in working in ‘Critical Environments’ for over 40 years.

Mr. Bauers has been directly responsible for the execution of commissioning and retro commissioning projects for the past 35 years. Ranging from hospital projects in 9 states to Biosafety Containment Laboratories across the country, he has brought his expertise and that of his team in building systems operations, control system configuration and control and facilities management to improve both building performance and reliability and energy profiles of facilities in a cost effective process.


Hospitals face challenges to maintain Temperature, Humidity and Pressurization control in surgical suites and supportive areas. The impacts of the investigative process that enable compliance with Texas Administrative Code (TAC) standards can be problematic. Challenges faced:

  • Gathering sufficient data to support recommendations.
  • Maintaining normal operation of surgical suites and all associated spaces during investigation.
  • Hospital IT network security integrity.


  • Team with facilities staff to integrate the local knowledge base.
  • Coordinate with IT department to avoid security issues.
  • Develop a plan to mitigate daily operational impacts.
  • Customize the investigative process to identify issues.

To accomplish this Enalytics®, a fault detection and diagnosis system (FDD) was utilized, that allowed data to be extracted during normal operational conditions without compromising network security.

Learning Objectives

  • Reasons for commissioning of existing facilities.
  • How to lower the operational impact of the investigative process to critical care areas.
  • How to Maintain Network security while extracting quantitative data.
  • How to leverage technology to lower the cost of existing building commissioning.

Facility’s Insight: How to Prepare for Survey 2.0

Lorrie Elizarraraz

Safety Officer, Texas Health Resources Frisco

Lorrie has over twenty-five years of safety experience with twenty of the years’ in the healthcare physical environment. She is working at Texas Health Resources Frisco as the Safety Officer. Most recently, Lorrie served as the Executive Director of Facilities Management.

Lorrie serves in the United States Air Force as a Senior Non-Commissioned Officer Traditional Reservist. With twenty-two years of military experience, she is currently serving as the Superintendent for an Aeromedical Squadron.

Lorrie serves as a member on the 2018-20 ASHE Annual Conference-Strategic Planning Committee and TAHFM Board President Elect 2021. She is a member of the National Fire Protection Association (NFPA®), American Society of Healthcare Engineers (ASHE), and Texas Association of Healthcare Facilities Management (TAHFM). She holds the professional designations of Certified Healthcare Safety Professional (CHSP), Certified Healthcare Emergency Preparedness Professional (CHEP), Certified Healthcare Facility Manager (CHFM) and Certified Health Care Physical Environment Worker.

Jacob McCall, CHFM

Memorial Hermann Sugarland

Bio coming soon.

Terry Scott, MBA, FASHE, CHFM, CHC

Memorial Hermann

Bio coming soon.

Gaylene Stengel, CHFM, CHSP, CHEP

Texas Health Resources

Bio coming soon.

Tim Peglow, ME, PE, MBA, SASHE

UT MD Anderson Cancer Center

Bio coming soon.


Director of Regulatory Operations, JPS Health Network

Melissa Kyle is the Director of Regulatory Operations for John Peter Smith Hospital in Fort Worth, Texas overseeing all regulatory efforts to include the Physical Environment and Clinical compliance. Melissa has ten years of experience within healthcare Engineering and Safety as a Facilities Director and Safety Officer overseeing efforts related to the Physical Environment. She holds two bachelor’s degrees from The University of North Texas and is currently working on her Masters in Healthcare Administration from Texas Tech University Health Science Center. She is a Certified Healthcare Facility Manager, Certified Healthcare Constructor, Certified Healthcare Safety Professional, and Certified Healthcare Emergency Professional. She is also a Six Sigma Yellow Belt.

Yeqiao Zhu, PhD, PE, MBA, SASHE

UT MD Anderson Cancer Center

Bio coming soon.


The Joint Commission© has stressed the preparedness level needed for their triennial surveys over the last 10 years. The intent is to have a coordinated process, educated staff, tools and plans for how to respond hour one on the first day of survey. The preparedness for survey should start months after your triennial.

As you learned last year, you need to have an annual plan for each year to stay on track in preparedness at all times. There will be specific suggestions for the electronic methods and tools used for survey, leadership management, and success stories of Year One and part of Year Two in Triennial Planner. Expanding roles as with additional responsibility in lean daily management, health care technology management, OSHA programs, and incorporating leadership into your daily regimen. These include expanded improvements with regards to the environment that align with being a highly reliable organization and Just Culture. Key factors also include the implementation of an effective rounding program to maintain spaces in a survey ready mode. MD Anderson implemented a Safety365 daily assessment for clinical leaders to help them keep their operations and facilities performing at a high level to support patient care. They will share further data and statistics on this program.

In this session, four returning and experienced facility directors will discuss how to support greater emphasis on Infection prevention and environmental expectations. One of the most cited areas for Healthcare facilities is the expectation that proper pressure relationships are maintained. Several areas in healthcare facilities fall in this category. They include Operating Rooms, Cath Labs, Labor and Delivery C -Sections Rooms and many others. Hospitals are being cited and in some instances condition level findings occur for janitor closets, lounges and other rooms that are not negative to the corridor in OR Suites. This presentation will provide an overview of what areas fall under these requirements. In addition, helpful tools will be provided to show how to verify and document that proper pressure relationships are being maintained.

When planning for renovations, repairs and new construction, the experiences we’ve gained in compliance with USP 797 and 800 and adopting Facility Guidelines Institute (FGI) Guidelines for the state health department and the implications. One of the hospitals has implemented an electronic monitoring technology for fire extinguishers and the benefits for this protection. Actual accounts shared from Texas Health Resources, Memorial Hermann, UT MD Anderson and JPS Health Network of their experience.

Learning Objectives

  • Understand latest trends in standards and surveys that impact facility operations.
  • Learn tools and techniques to better prepare your organization for survey compliance.
  • Provide a safe physical environment though proper air pressure relationships.

Joint Commission Update

James Kendig photo

James Kendig, MS, CHSP, CHCM, CHEM, LHRM

Field Director - Life Safety Code Surveyors/Engineers, The Joint Commission

James Kendig is the Field Director for the Life Safety Code Surveyors/Engineers at The Joint Commission. In this role, he oversees half (approximately 40) of the surveyor cadre who specialize in surveying The Joint Commission’s life safety, environment of care, and emergency management standards.

Previously, Mr. Kendig also served as a Joint Commission Life Safety Code Surveyor. Prior to joining The Joint Commission, he was a Vice President and Safety Officer for a four-hospital system in Florida on the “Space Coast”.

Mr. Kendig maintains certifications as a Certified Healthcare Safety Professional, Certified Hazard Control Manager, Certified Healthcare Environmental Manager, and is a licensed Healthcare Risk Manager. He serves on the faculty of the University of Central Florida’s Licensed Risk Management Program.

Mr. Kendig holds a Bachelor’s and Master’s degree from West Chester University, West Chester, Pennsylvania. He is currently a resident of Florida.

Thank you to our 2020 Annual Conference Diamond & Platinum Sponsors

TAHFM is the state chapter representing American Society of Healthcare Engineering & Association for the Healthcare Environment
PO Box 1056 | Leander, TX 78646 | Phone: 512-220-4291 | Fax: 512-692-2651