TAHFM Networking Luncheon - Carbon Copy Operations
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When: 10/9/2015
11:00 AM
Where: Alamo Cafe
Bonham Room
10060 IH-10 West
San Antonio, Texas  78230
United States
Contact: TAHFM

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TAHFM Networking Luncheon

October 9, 2015

San Antonio Texas




“Carbon Copy Operations – Gaining Back Resolution Through
O&M Staff Benchmarking and Training”


This program is approved by ASHE for 1.5 Contact hour and .15 CEUs



Alamo Cafe

Bonham Room

10060 IH-10 West

San Antonio, Texas 78230





11:00 am – Registration & Networking

11:30 am – Presentation & Lunch

1:00 pm – Presentation Concludes


Registration Fees:

Current Members -Facility Professional/Active/Positional/Student, Member - NO COST!

Primary Associate Member - $20.00 
*FREE for members if you bring a Facility Professional
Facility Non Member - $20.00



About the Presentation: 


The current health facility business climate has been frequently characterized as a “perfect storm” of reduced revenues and higher costs.  Financial survival requires a significant reduction in cost structure.  Most, if not all, health facility cost reduction efforts focus on staffing levels because labor costs represent more than half of the total cost structure.


Many facilities have decided to outsource support services in an effort to reduce costs.  Outsourcing efforts frequently offer the promise of early cost savings yet fail to deliver sustained results.  Outsourcing can also yield understaffing and the associated adverse impacts on energy efficiency and deferred maintenance backlogs.   Those who do not outsource have lost resolution in tips, tricks and shortcuts that have been passed down from the first generation of facilities O&M employees, who developed these shortcuts based on their intimate knowledge of the facilities systems.  The result is essentially a blurry carbon copy image.


It is not only important to maintain the right number of employees, but to ensure that those individuals are capable of quality work at acceptable productivity levels.  Labor Projections by the US Department of Labor not only estimate a growing future need for health care PDC and operations employees; but, they also project that the less skilled/educated careers within many of these professions will decrease.  These statistics indicate an increased future demand for employees who are able to fill these positions to possess a higher-level education and skill-set for this group of professions.


This session will explore ways to ensure a quality workforce is established and maintained through a comprehensive and personalized education and training program.  Attendees will also have the opportunity to participate in an interactive audience participation sample training session.  The primary benefit to implementing this program is the opportunity to build an empowered and purpose-driven team that is knowledgeable and proactive in improving daily operations that drive energy savings and reduce overall net costs.  This program can also be used as a hiring and succession planning tool and as a means to develop an internal mentorship program.  The knowledge received through this training is a renewable resource that can be sustained over time and translated to other individuals as they’re introduced to the team.


Learning Objectives:


•         Determine how to assess your staff expertise and capabilities against objective metrics.

•         Understand the impact that an effective training program can have on sustainable operational efficiency.

•         Realize how to establish and prioritize training and education needs.

•         Participate in an interactive training/test session.


About the Speakers:

Rachel Froberg is an Energy Analyst at TME, specializing in process automation, benchmarking and measurement and verification. Through her work, she has improved team efficiencies by automating data collection processes and has provided valuable energy, cost and time savings for our clients.  Rachel is a graduate of Hendrix College with a Bachelor of Arts and a Master’s degree in Accounting.

William (Skip) Milton, CEM, CHFM, CEA, CDSM, is a Facility Management Specialist at TME.  As a former healthcare facility manager with more than 40 years of industry experience, Skip provides valuable solutions for mechanical operations, healthcare operations, building automation and control systems, business management and commercial facility operations.  As an active member of ASHRAE, ASHE, AEE and TAHFM, Skip has presented and taught hundreds of classes and seminars related to facility and energy management strategies.

Skip is a graduate of the University of North Carolina at Charlotte with a Bachelor of Science in Mechanical Engineering.  He also received his Graduate Leadership Certificate from the University of Southern California and an MBA from Western Governors University.  Skip is a Certified Energy Manager (CEM), Certified Healthcare Facilities Manager (CHFM), Certified Energy Auditor (CEA), and Certified Demand Side Manager (CDSM).

Thank you to our 2019 Diamond & Platinum Sponsors

TAHFM is the state chapter representing American Society of Healthcare Engineering & Association for the Healthcare Environment
PO Box 1056 | Leander, TX 78646 | Phone: 512-220-4291 | Fax: 512-692-2651